Skip to content


How to become our distributor?

  • Become our distributor to get the best price, priority to new products, and unlimited tech reports from us.
  • Contact us:

How to become Waterdrop dropshipper?

  • Get the products shipped directly to your customers from our warehouse. You do not need any capital or warehouse to start the business.
  • Contact us:

What information do I need to provide for an order?

In order to process your order we require the following information:
Model number and quantity of the product(s) you want to order
Your shipping and billing addresses
Phone number – in case we need to contact you quickly in regards to your order
Email address – for order confirmation and invoice
Payment method – please provide a purchase order number and/or a credit card number to complete your order

Do I need to pay taxes?

  • discountonlinestore warehouses located in the USA, then there are no import and custom duties or taxes charge. Sales Tax is calculated on the total merchandise value net of any discount. Total taxes may also include taxes charged on the county tax+city tax (if taxable in your city).

How can I track my order?

  • Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your “Order Details” page.

How do I change my delivery address?

  • Please contact us as soon as you realize you need to change the delivery address, once it is shipped we cannot change the address. Please contact customer service within 24h for help via Live Chat or email to immediately!

What about the carriers?

We work with 3 carriers to make sure your order will arrive on time: United Parcel Service (UPS), United States Postal Service (USPS) and FedEx.
Note: We don’t accept requests to specify a certain carrier to deliver the package.